Citizen's Bank employee celebrates 60 years

Photo by Kristen Luther
Turkeys are a welcome addition to many Thanksgiving Day celebrations, and there should be no shortage of the popular poultry for those who attend Thursday’s mid-day meal at First Christian Church.

By Julie Fann
star staff
jfann@starhq.com

  In an age when employee loyalty is nothing more than a fading memory, some individuals are there to remind us of a more innocent time in our nation's history. Nancy Fleming is an employee of Citizen's Bank on Broad Street, where she has worked for 60 of its 70-year history.
  "She is the perfect symbol of the meaning of the small community bank," said Angie Martin, director of marketing, during a Thursday evening celebration at the bank to honor Fleming. "She knows everyone in Elizabethton, and she enjoys building those relationships that make community banking what it is."
  One look at the crowd gathered to honor the small-town diva and it was obvious that she is a pillar of the community who has touched many lives for the better. Young and old attended the celebration, which featured a long table of h'ordourves and two large cakes, one of which looked just like the red hat she wore that was given to her by her co-workers.
  Nancy Fleming began her career at Citizen's Bank in bookkeeping in 1944 at the bank's former Elk Avenue branch in downtown Elizabethton. She was later promoted to head bookkeeper. When asked what has changed the most these past 60 years, she said, "Well, there's lots of rules and regulations now, and there didn't used to be."
  In 1966, Fleming moved to the Broad Street office as a customer service representative and has served in that capacity ever since. In 1976, she was promoted to assistant vice president of customer service, and, in 1981, she was named vice president of the division. She has no intention of retiring any time soon.
  "She absolutely loves making customers feel at home, and she always asks them about their family and their kids. She just knows how to make them feel comfortable while they do their banking here," Martin said. "She also knows everything about this bank from past to present because she was here when it all happened."
  Newly appointed Mayor Pro-Tem, Janie McKinney, presented Fleming with a certificate from the city honoring Fleming's years of service to the Elizabethton community.
  Fleming and Citizen's Bank share the same anniversary month. Citizen's Bank opened its doors in November, 1934, and Nancy Fleming began her banking career in November, 1944, during the height of World War II.